If you have been on any prescription topical product (i.e. Differin, Retin-A, Clindamycin, Epiduo, etc.) you MUST discontinue use for two weeks prior to your appointment. If you have been on Accutane, you MUST discontinue use for at least two months prior to coming in for a waxing/facial appointment and be cleared by your dermatologist.
We respectfully request 24 hour notice to cancel an appointment. In the event I do not receive the required 24 hour notice, you will be charged 100% of the service cost. You will need to email/call to cancel an appointment even if it was booked online.
If you are running late, we ask that you call us and let us know as soon as possible. If you are more than 10 minutes late, you will be charged 50% of the service cost and appointment will be rescheduled.
To maintain a safe environment for everyone, please do not bring children under 12 to your appointments. Neither our staff, nor you can be responsible for your child while you receive services.
Thank you for your understanding & cooperation.